FREQUENTLY ASKED QUESTIONS

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How to contact us: 

You can easily reach us by filling out this simple email form.

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Do you have my payment info stored? 

Fear not, your private payment information is never shared with us and is used only by the 3rd party payment processor (Stripe Checkout). Rest assured your payment information is safe and we never receive any part of your private credit/debit/banking information.

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returns / exchanges:

All of our artwork is currently custom ordered. Our custom artwork is made after the order is placed. This allows our buyers to decide on the perfect color for their unique artwork. Due to the custom nature of our work we currently don't offer returns or exchanges.

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SHIPPING:

We currently only offer shipping within the USA. There will be an additional fee for items going to Alaska and Hawaii. Some of our items cannot be shipped to Alaska or Hawaii due to shipping weight. We plan to launch new items in 2017 that we will be able to ship all over the world.

We can ship some items to CANADA. Please contact us if you would like more information on international shipping. 

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DAMAGEs/LOST/STOLEN:

We will exchange items that suffered damage during the shipment process. In this case we need documented proof (photos) of both the damaged art and the damaged box. We do not offer refunds for damaged items, only replacement. Unfortunately we cannot replace lost or stolen packages. Please have your prints shipped to a secure location. 

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